Support
Email contact@nikaoindustries.com with your store's .myshopify.com address. We reply within 2 business days, usually sooner.
Common questions
- How do I make my first line sheet?
- Open Catalog Press in your Shopify admin, click Create catalog, choose your products, a template and your prices, then click Generate PDF. Settings save automatically.
- Some products are missing from my PDF.
- Only active products are included; drafts, archived products and gift cards are left out. On the Free plan a catalog includes the first 25 products, and on Starter the first 500.
- How do I show wholesale prices?
- Under Prices, choose "Retail minus a percentage", or, on the Pro plan, "A Shopify price list" to use a B2B catalog's prices, minimum quantities and volume pricing. Create B2B catalogs in Shopify under Markets → Catalogs.
- Can I send the PDF to buyers?
- Yes. Download it, or use Copy link to share a private link. Anyone with the link can open that PDF. Deleting the catalog disables its links.
- How does billing work?
- Paid plans are billed by Shopify on your Shopify invoice and start with a 14-day free trial for new subscribers. Change or cancel any time on the Plans page; cancelling returns you to the Free plan.
- What happens to my data if I uninstall?
- The app's access ends immediately and all your catalogs and PDFs are deleted 48 hours later. See the privacy policy.